Privacy Policy of CMH Media Agency
Last Updated: August 4, 2025
1. Introduction and Scope
Welcome to CMH Media Agency (“we,” “us,” “our,” “the Agency”). Your privacy and the protection of your data are a fundamental priority for us. This Privacy Policy is intended to transparently inform you about how we collect, use, protect, share, and process your personal information.
This policy applies to the personal information we obtain through:
Our Website:
cmhmediaagency.com(the “Site”).Our Communications: Interactions via email, telephone, or contact forms.
The Provision of Our Professional Services (“Services”): Which encompass a wide range of digital marketing solutions, including but not limited to, advertising on search engines and social media platforms, CRM integrations, website development, and services from digital agents with Artificial Intelligence (AI).
By accessing our Site or using our Services, you acknowledge that you have read and understood this Privacy Policy.
2. Key Definitions
Personal Information: Any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
Data Controller: The entity that determines the purposes and means of the processing of personal information.
Data Processor: The entity that processes personal information on behalf of the Data Controller.
Sale/Sharing: Terms defined by U.S. privacy laws that may include the disclosure of personal information to a third party for cross-context behavioral advertising, even if no money is exchanged.
3. Our Role in Data Processing
As Data Controller: We act as the Controller when we process the personal information of our Site visitors, business contacts, and our own clients for administrative, billing, and direct marketing purposes.
As Data Processor: We act as the Processor when we handle the personal information our clients entrust to us for the provision of our Services (e.g., customer lists for an advertising campaign). In these cases, our actions are governed by a data processing agreement with our client (the Controller) and that client’s own privacy policy.
4. Information We Collect
We collect information that is strictly necessary to operate effectively and provide you with the best services.
a) Information You Provide Directly to Us:
Contact and Identification Data: Name, email address, phone number, job title, and company name.
Professional Information: Data related to your business needs and projects that you share with us.
Financial Information: Billing and payment data if you contract our services.
Communications Content: The content of your inquiries and conversations with our team or our AI digital agents, including transcripts and any feedback you may provide.
b) Information Collected Automatically (Technical and Usage Data):
Device and Browser Data: IP address, operating system type and version, browser type and version, language settings, and screen resolution.
Site Usage Data: Pages you visit, time spent on pages, links you click, referring URL (the page you came from), and timestamps of your activity.
Cookie and Tracking Data: Information collected through tracking technologies as detailed in Section 6.
5. How and Why We Use Your Information (Purposes and Legal Bases)
To Provide and Manage Our Services: We use your project and contact information to fulfill our contractual obligations.
Legal Basis: Contractual Necessity.
To Improve Our Services and Website: We analyze usage data to understand how users interact with our Site, identify areas for improvement, conduct usability A/B testing, and optimize the accuracy and effectiveness of our AI agents.
Legal Basis: Legitimate Interest.
For Security and Fraud Prevention: We monitor usage to protect the security of our Site, detect threats, prevent fraudulent activity, and protect our rights and the rights of others.
Legal Basis: Legitimate Interest and Legal Obligation.
For Marketing and Promotional Communications: To send you information about our services or offers that we believe may be of interest to you.
Legal Basis: Consent (where required) or Legitimate Interest.
To Comply with Legal Obligations: To comply with subpoenas, court orders, regulations, or any other applicable legal process.
Legal Basis: Legal Obligation.
6. Cookies and Tracking Technologies
We use cookies (small text files stored in your browser) and similar technologies (like pixels and web beacons) for various purposes. They are divided into the following categories:
Strictly Necessary Cookies: Essential for the Site to function correctly. They cannot be disabled in our systems.
Performance and Analytics Cookies: Allow us to count visits and traffic sources to measure and improve the performance of our Site.
Functional Cookies: Enable the Site to provide enhanced functionality and personalization.
Advertising and Targeting Cookies: May be set by our advertising partners to build a profile of your interests and show you relevant ads on other sites.
Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
7. Who We Share Your Information With and Why
We do not sell your personal information in the traditional sense. However, some data transfers to advertising partners may be considered a “Sale” or “Sharing” under certain privacy laws.
We may share your information with:
Service Providers: Companies that assist us in our operations (hosting, analytics, CRM, payment processors), who are contractually obligated to maintain the confidentiality and security of the data.
Advertising Platforms: To execute and optimize advertising campaigns, subject to their terms and privacy policies.
Legal Authorities: When required by law or to respond to a valid legal process.
In Case of a Business Transaction: In a merger, acquisition, or sale of assets, information may be transferred.
8. Your Privacy Rights
Depending on your place of residence, you may have the following rights regarding your personal information:
Right to Access/Know: To request information about what personal information we have collected about you, the sources, the purposes, and the third parties with whom we have shared it.
Right to Correction: To request the correction of inaccurate personal information.
Right to Deletion: To request that we delete your personal information, subject to certain legal exceptions.
Right to Opt-Out of Sale/Sharing: To direct us not to “sell” or “share” your personal information for purposes of targeted advertising.
Right to Limit the Use of Sensitive Personal Information: To limit the use and disclosure of your sensitive personal information (if we collect it) to that which is strictly necessary.
Right to Non-Discrimination: We will not treat you differently for exercising any of your privacy rights.
Verification Process: To protect your privacy, we will verify your identity before processing your request. This may require you to provide us with additional information.
9. Notice for Residents of Certain U.S. States
This section supplements the information contained in our policy and applies to residents of states with comprehensive privacy laws, such as California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), and others. The rights listed in Section 8 are intended to meet the requirements of these laws.
10. Children’s Privacy (COPPA Compliance)
Our Services are not designed for or directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have done so, we will take steps to delete it immediately.
11. Security, Retention, and International Data Transfers
Security: We implement reasonable technical and organizational measures to protect your information.
Retention: We will retain your information only for as long as necessary for the purposes described in this policy and to comply with our legal obligations.
International Transfers: Your information will be processed and stored on our servers and those of our service providers, primarily in the United States.
12. “Do Not Track” (DNT) Signals
Some web browsers transmit “Do Not Track” signals. Due to the lack of a unified industry standard, we do not currently respond to these signals.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the “Last Updated” date duly revised.
14. How to Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please do not hesitate to contact us:
Company Name: CMH Media Agency
Email: info@cmhmediaagency.com
Address: 410 N Scottsdale Rd Unit 1000, Tempe, AZ 85281